silikondiamond.blogg.se - Directv.com account overview

Follows-up with the customer after the sale. Performs sales calls, including lead follow-up. The Sales Lead is responsible for the providing excellent customer service and selling Microcom products to customers.

Outbound sales efforts both in person and over the phone.

Assist other departments with the activation processes and operational duties.

Provide quality customer service through one-call resolutions and establishing long-term customer relations.

Be knowledgeable with competitor’s offerings to better sell our product.

Become a subject matter expert in the cutting-edge satellite communications industry.

Work with Administration to ensure customer account set up and billing is precise.

This includes working with purchasing to order materials working with dispatch to schedule installation keeping customers apprised of installation details.

Plan and coordinate customer installation.Providing a compelling customer experience by fully understanding their needs and providing the appropriate solutions.Selling the best value in entertainment including HD, sports, and movies.Market to commercial businesses for the purpose of selling entertainment and managed services packages.Demonstrating pride in your role and responsibilities at all times is a must. The position provides customized solutions for hospitality entertainment and managed broadband services. As a Commercial Sales Executive, you must provide a high level of customer service to both internal employees and external customers. This position is a high-paced, exciting position focused on the commercial hospitality services sector of Microcom’s business.